Refund policy
To return an item please re-package securely and post to the returns address below (also found on the order slip)
Mecca Bingo shop
Licensed Apparel
Hayre Building
Ulverscroft Road
Leicester
LE4 6BY
If you return an item requesting a refund within 28 days of the item being delivered to you, we'll give you a full refund by way of the original payment method. We aim to refund you within 14 days of receiving the returned item. We don't accept returns for unwanted items after the relevant returns period above. If you try to make a return, we may have to send it back to your default delivery address and ask you to cover the delivery costs.
Returned items are your responsibility until they reach us, so make sure they're packed up properly and can't get damaged on the way!
As the parcel remains your responsibility until it arrives back with us, please ensure that you get proof of postage in case you need to contact us about your return.
We're not responsible for any items that are returned to us by mistake (it happens!). If we are able to locate the items (it's not always possible) and you'd like these returned to you, we may ask you to cover the delivery cost.
We do not offer free exchanges to UK & Ireland customers. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!
Mecca Bingo shop
Licensed Apparel
Hayre Building
Ulverscroft Road
Leicester
LE4 6BY
If you return an item requesting a refund within 28 days of the item being delivered to you, we'll give you a full refund by way of the original payment method. We aim to refund you within 14 days of receiving the returned item. We don't accept returns for unwanted items after the relevant returns period above. If you try to make a return, we may have to send it back to your default delivery address and ask you to cover the delivery costs.
Returned items are your responsibility until they reach us, so make sure they're packed up properly and can't get damaged on the way!
As the parcel remains your responsibility until it arrives back with us, please ensure that you get proof of postage in case you need to contact us about your return.
We're not responsible for any items that are returned to us by mistake (it happens!). If we are able to locate the items (it's not always possible) and you'd like these returned to you, we may ask you to cover the delivery cost.
We do not offer free exchanges to UK & Ireland customers. All returned items will be refunded once they've been received by our warehouse. Need a different size or colour of an item? Simply place a new order!